Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lunziart.com (the “Site”).

We collect information to provide and improve our Services (e.g., orders, support, marketing):

Directly from You:

Contact details (name, email, phone, address).
Order/payment info (billing/shipping address, payment confirmation).
Account credentials (username, password, security questions).
Customer support messages.

Automatically (Usage Data):

Cookies, IP address, device/browser info, and browsing behavior.

From Third Parties:

Payment processors (e.g., credit card details via Shopify).
Analytics/advertising partners.

How do We Use Your Personal Information?

Fulfill Orders: Process payments, shipping, returns, and account management.
Marketing: Send promotional emails/texts (opt-out available) and personalized ads.
Security: Detect fraud or illegal activity.
Improvements: Analyze usage to enhance Services and customer support.
Legal Compliance: Enforce terms, comply with laws, or protect rights.

Sharing Your Personal Information

We disclose data only as necessary to:

Service Providers: Payment processors, shipping carriers, IT/cloud services.
Business Partners: Marketing/advertising partners (per their privacy policies).
Legal Obligations: For mergers, subpoenas, or fraud prevention.
With Consent: E.g., social media integrations or third-party collaborations.
Categories Shared: Identifiers, commercial info, usage data, geolocation.

We do NOT sell sensitive data or children’s info (under 16).

Behavioral Advertising

We use Cookies/pixels (via Shopify and third parties) for:

Site functionality (e.g., cart memory).
Analytics and targeted ads (you can block cookies, but some features may break).
Opt-Out: Adjust browser settings or use privacy tools.

Do Not Track

We do not alter data practices responding to "Do Not Track" browser signals.

Your Rights

Depending on your location, you may:
Access, correct, or delete your data.
Request data portability or processing restrictions.
Withdraw consent (e.g., unsubscribe from marketing emails).
Appeal denied requests.
How to Exercise: Contact us (details below). We’ll verify your identity before responding.

Data Retention

Kept only as long as needed for orders, legal compliance, or dispute resolution.
No "perfect security," but we use safeguards (e.g., encrypted payments).

Changes to This Policy

Updates are posted on the Site with a revised "Last updated" date.
Significant changes may include additional notifications.

For questions, requests, or complaints:
Email: wheeltechnology24@gmail.com
Address: Gahanapokhari-5, Hadigaun, Kathmandu, Nepal, 44600.
Complaints: Contact us first; escalate to local authorities if unresolved.
International Users: Data may be transferred globally (e.g., via EU Standard Contractual Clauses).

Minimog May 27, 2021