Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from lunziart.com (the “Site”).

We collect information to provide and improve our Services (e.g., orders, support, marketing):

Directly from You:

• Contact details (name, email, phone, address).
• Order/payment info (billing/shipping address, payment confirmation).
• Account credentials (username, password, security questions).
• Customer support messages.

Automatically (Usage Data):

• Cookies, IP address, device/browser info, and browsing behavior.

From Third Parties:

• Payment processors (e.g., credit card details via Shopify).
• Analytics/advertising partners.

How do We Use Your Personal Information?

• Fulfill Orders: Process payments, shipping, returns, and account management.
• Marketing: Send promotional emails/texts (opt-out available) and personalized ads.
• Security: Detect fraud or illegal activity.
• Improvements: Analyze usage to enhance Services and customer support.
• Legal Compliance: Enforce terms, comply with laws, or protect rights.

Sharing Your Personal Information

• We disclose data only as necessary to:
• Service Providers: Payment processors, shipping carriers, IT/cloud services.
• Business Partners: Marketing/advertising partners (per their privacy policies).
• Legal Obligations: For mergers, subpoenas, or fraud prevention.
• With Consent: E.g., social media integrations or third-party collaborations.
• Categories Shared: Identifiers, commercial info, usage data, geolocation.
• We do NOT sell sensitive data or children’s info (under 16). 

Behavioral Advertising

• We use Cookies/pixels (via Shopify and third parties) for:
• Site functionality (e.g., cart memory).
• Analytics and targeted ads (you can block cookies, but some features may break).
• Opt-Out: Adjust browser settings or use privacy tools.

Do Not Track

• We do not alter data practices responding to "Do Not Track" browser signals.

Your Rights

• Depending on your location, you may:
• Access, correct, or delete your data.
• Request data portability or processing restrictions.
• Withdraw consent (e.g., unsubscribe from marketing emails).
• Appeal denied requests.
• How to Exercise: Contact us (details below). We’ll verify your identity before responding.

Data Retention

• Kept only as long as needed for orders, legal compliance, or dispute resolution.
• No "perfect security," but we use safeguards (e.g., encrypted payments).

 Changes to This Policy

• Updates are posted on the Site with a revised "Last updated" date.
• Significant changes may include additional notifications.

 Contact Us

• For questions, requests, or complaints:
• Email: wheeltechnology24@gmail.com
• Address: Gahanapokhari-5, Hadigaun, Kathmandu, Nepal, 44600.
• Complaints: Contact us first; escalate to local authorities if unresolved.
• International Users: Data may be transferred globally (e.g., via EU Standard Contractual Clauses).